About Droppoint

Droppoint exists because too many growing businesses are stuck choosing between expensive per-user suites and cheap shared-hosting email that lands in spam. We think business email should just work — on your own domain, with real support when it doesn't.

The team

Droppoint is built and supported by a small, focused team of email infrastructure engineers and customer support specialists based in Dhaka, Bangladesh. We keep the team intentionally small so the people configuring your DNS are the same people you reach when you write in.

Infrastructure

Our mail platform runs on dedicated infrastructure in Singapore, with encrypted backups kept in a separate region. Full detail on encryption, access controls and compliance stance lives on our Security page.

What we believe

Business email is infrastructure, not a feature bundled inside a productivity suite. Most small businesses don't need a calendar, a drive and a docs editor just to send invoices from their own domain. They need a mailbox that delivers reliably, DNS records that pass every check, and someone to call when something breaks.

That's what we build. Nothing more, nothing less.

Support

Support hours: 9am–9pm, 7 days a week (GMT+6, Dhaka time).

Average first response time: under 4 hours during support hours.

Email: support@droppoint.xyz

Office

HM Plaza (11th Floor), Sector-3, Uttara, Dhaka-1200.

Get in touch

Questions about Droppoint? See our Contact page for the fastest way to reach us.